FAQs
How do I place an order?
You have many options for placing an order. It depends on the quantity you desire. For mixed orders you have the mix and match options that allow you to pick up to:
- 4 different Qs for an OZ
- 8 different Qs for 2 OZs
- 16 different Qs for a QP
Payment
Once you’ve placed the order you will get a confirmation email and the payment instructions will be at the top.
Please refrain from using anything weed related in the EMT.
*** Please check your spam folder if you do not see the confirmation email with the payment instructions. If you’re still having issues, send us an email and we’ll get back to you promptly
Shipping
We ship between Monday and Thursday. Orders are processed within a few days and shipped with Canada Post. Once the payment has been accepted, the order will be processed, shipped and you will get an email with the tracking #.
All orders are shipped via Canada Post Xpress.
Shipping is free on orders over $140.
Packaging
All orders are carefully packaged and vacuum sealed to prevent the odour from leaking out. Our top priority is to ensure that your product arrives to you fresh and discreet.
Why is my order taking a while to process?
All the orders are processed chronologically, and we’ll do our best to get them out to you as soon as possible. Please be patient as we can only process so many orders per day.
We pride ourselves on our customer service so if you have any questions or issues feel free to email us any time